As if by magic… the shopkeeper appeared


It’s Sunday, around 2pm.
I’ve been sent on a mission.
A mission with a 4pm deadline!

My daughter has become a bit of an amateur photographer.
It’s her BFFs birthday tomorrow and she needs some prints.
I head to everyone’s high street photo retailer – Boots.

Phone connected.
Tap transfer.
Select size.
Make payment.
Printing begins.

“This was a piece of cake.” I think to myself.

Printed 1 of 13.
Printed 2 of 13.
Printed 3 of 13.
Printed 4 of 13.
Printed 5 of 13.
A message appears…
Contact Sales Assistant.

Not a problem.
Well if I could find one…
After a full lap of the second floor no-one is to be found.

Then. Suddenly. Mr Ben style.
A Sales Assistant appears.
He swiftly understands my issue.
With a flick of a latch and a switch of a cartridge, we’re back in action.
“Anything else I can help with Sir?”

Sir? I can’t remember the last time I was referred to as a Sir!
All sorted I said.
He quickly departed to solve another customers photo printing crisis.
What a star 🌟

Who said the High Street was dead?
Great service on every level.

About the author

Simon Lilly

Award winning ecommerce and digital marketer with over 20 years experience. Ranging from enterprise e-commerce platform management and digital marketing strategy through to website re-designs and launches.

By Simon Lilly

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